Services
Acquisition Program Requirements Management Support
Penderbrook Associates provides support to government agencies and program offices to determine and document acquisition program requirements and to manage their requirements definition process. We work in conjunction with clients, targeted end users and industry to prioritize requirements and identify program constraints. We conduct trade-off analyses and model viable alternatives to determine attributes such as readiness, cost and risk. We support clients in developing requirements related to product supportability and integrated logistics support.
We support our clients by defining underpinning program requirements and constraints.
Our Acquisition Program Requirements Management Support Includes:
- Requirements Development
- Analysis of Alternatives (AoA)
- Initial Capabilities Document (ICD), Capabilities Development Document (CDD) and Capabilities Production Document (CPD) Development Support
- Sensitivity and Tradeoff analyses
- Independent Assessments.
Our systematic framework process provides clients with the information required to choose a suitable solution. In addition, we provide customers with the supporting information required to defend their selected solution as well as the benefits, shortcomings and risk of competing alternatives. We also support Government clients in reviewing and evaluating products and deliverables and in identifying and assessing program risks.
Support to Industry on Acquisition Programs
In addition to supporting Government clients in defining program requirements, Penderbrook Associates provides support to Prime Contractors, Integration Agents and Subcontractors in conducting systems engineering, supportability and integrated logistics support (ILS) analyses and developing the associated deliverables required by the contract.
How Our Expertise Can Help You ...
We develop program planning documents such as systems engineering plans (SEP), human systems integration (HSI) plans, training plans, safety program plans (SPP), risk management plans, maintenance plans and reliability and maintainability (R&M) program, reliability growth plans/strategies and test plans.
We also conduct required supportability analyses including:
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Penderbrook Associates provides support on a short term or “surge” basis as well as support on a long term basis which includes support throughout the project design development, testing, production and life cycle support phases.
We understand that hardware and integration contractors are focused on system design solutions and may not have the in house expertise or an adequate number of personnel to develop the required systems engineering and supportability program deliverables. Our engineers and analysts have extensive experience working with design teams and we utilize various software tools to conduct the required systems engineering and supportability analyses in an effective and efficient manner.
Product Improvement Program / Life Cycle Support
Penderbrook Associates provides support in developing and implementing product improvement, modernization and life cycle support concepts. We provide data and statistical analysis support services to determine baseline system metrics and attributes such as operational availability, material availability, material reliability, system downtime drivers, high failure items, high cost drivers, operating and support costs drivers, and supportability related metrics.
Identifying Root Causes and Focusing Product Improvement Initiatives
Penderbrook Associates supports clients in identifying improvement alternatives and performing trade-off studies, sensitivity analyses, cost benefit analyses and total ownership cost analyses of identified improvement alternatives to project their impact in terms of cost, readiness or reliability. Our metrics driven process allows clients to identify root causes as well as their percent contribution to the problem which focuses product improvement initiatives.
We also assess the impact of alternative logistics support alternatives such as the use of contractor support services (CSS) or the implementation of a performance based logistics (PBL) support concepts. We utilize models or modeling techniques that allow for quick turn analyses that allow for the effective assessment of alternatives. Once an improvement alternative is selected and implemented, Penderbrook Associates supports clients in implementing closed loop monitoring systems that are utilized to assess the improvement impact of selected alternative based on actual in-service usage. This closed loop monitoring system provides for validation of the effectiveness of implemented improvement initiatives and supports the implementation of a continuous life cycle improvement program.
Quality Management Systems (QMS) Support Services
Penderbrook Associates quality professionals provide support in organizational structuring, responsibility and accountability management, methods and processes in accordance with accepted standards, resource utilization, customer satisfaction monitoring, and continuous improvement processes and metrics. For any organization serious about a QMS investment, our professionals have demonstrated measured gains in process improvements, increased yield / decreased losses, reduced rework, improved processing times, higher customer satisfaction, higher worker skill sets, and lower employee turnover, all of which equate to reduced costs, improved profit margins / cost avoidance and a greater competitive edge. Our services include:
- QMS Development
- QMS Implementation
- QMS Analysis & Auditing
- QMS Training
Penderbrook’s personnel possess experience with USDA, FDA, OSHA, EPA, UL, CSA, ISO, ASQ, and other organizations associated with regulatory compliance, certifications and registrations, and standards that impact quality, reliability, and safety.
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Program Management Support Services
Penderbrook provides program management and technical support services to Department of Defense, Department of Homeland Security and corporate clients.
Specialized program management expertise for acquisition and system life cycle support
Services include engineering and integrated logistics support, program control and planning, specification and requirements development support, independent evaluations and assessment of analyses and deliverables, data management, data analysis, and related systems engineering support services. We support clients in resolving interface problems, risk management, resolving technical controversies, assisting in program and financial management, conducting cost benefit analysis and supporting program and design reviews.
With our headquarters in the Washington, D.C. area, Penderbrook Associates is strategically located to work with U.S. Government Agencies and Program Offices.
Proposal Management and Development Support
Penderbrook Associates provides proposal development and management support services in integrated logistics support (ILS) with a specialty in reliability, maintainability and availability (RMA), maintenance program planning, reliability centered maintenance (RCM), spares provisioning, systems safety, training and technical documentation development.
We provide proposal development “surge” services to support rapid turnaround proposal efforts
We support clients in developing proposals that address Customer’s statement of work (SOW) and performance specification requirements. Penderbrook Associates engineers and supportability experts, many with prior military and Government defense acquisition program experience, bring a working knowledge of successful program management experience and years of experience working on successful proposal development initiatives.
Our goal is to help raise the competitiveness of client proposals and to improve the efficiency and effectiveness of the proposal development process. In addition to supporting development of the technical, and program management volumes of proposals, we provide support to conduct pink, red, and gold team proposal reviews.